Terms & Conditions
Last Updated: July 8, 2026
Welcome to Beyond the Bench ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of the Beyond the Bench website and any consulting, coaching, training, workshops, assessments, or related professional services we provide.
By accessing this website or engaging our services, you agree to these Terms. If you do not agree, please refrain from using our website or services.
1. Services
Beyond the Bench provides leadership development, organizational consulting, emotional intelligence (EQ) training, executive coaching, team development, workshops, assessments, and related professional services.
All services are tailored to the needs of each client. Specific deliverables, timelines, pricing, and project scope will be outlined in a separate proposal, agreement, or statement of work.
2. Educational Purposes
Our services are intended for educational and professional development purposes. While our programs are designed to strengthen leadership, communication, emotional intelligence, collaboration, and workplace performance, we do not guarantee specific personal, organizational, or business outcomes.
Our services are not intended to replace legal, medical, psychological, financial, or mental health advice.
3. Client Responsibilities
Clients agree to:
Provide accurate and timely information needed to perform the agreed-upon services.
Participate in coaching sessions, workshops, and assessments in good faith.
Ensure attendees are prepared for scheduled training sessions.
Respect the confidentiality and intellectual property of all materials provided.
Delays resulting from incomplete information, postponed approvals, scheduling conflicts, or lack of participation may impact project timelines and deliverables.
4. Scheduling & Cancellations
Consulting sessions, coaching appointments, workshops, and training engagements are scheduled by mutual agreement.
Cancellation or rescheduling requests should be made with reasonable advance notice. Beyond the Bench reserves the right to charge cancellation or rescheduling fees for late cancellations or missed appointments, as outlined in the applicable service agreement.
If we must reschedule due to unforeseen circumstances, we will make every reasonable effort to arrange a new mutually agreeable date.
5. Payment Terms
Fees, payment schedules, and invoicing terms are outlined in each client's proposal or agreement.
Unless otherwise stated:
Invoices are due according to the payment terms provided.
Late payments may result in delayed or suspended services.
Clients remain responsible for payment of services already performed.
Any additional work requested outside the agreed scope may require a separate proposal or change order.
6. Intellectual Property
Unless otherwise agreed in writing, all training materials, presentations, workbooks, exercises, methodologies, frameworks, graphics, templates, worksheets, website content, and other materials created by Beyond the Bench remain our intellectual property.
Clients are granted a limited, non-transferable license to use materials internally within their organization for educational purposes only. Materials may not be copied, reproduced, modified, distributed, published, sold, sublicensed, or used to create derivative works without prior written permission from Beyond the Bench.
Certain assessment reports, instruments, and related materials provided in connection with the EQ-i 2.0® and EQ 360® assessments are proprietary to Multi-Health Systems Inc. (MHS) and are protected by applicable copyright, trademark, and licensing laws. Clients and participants may not reproduce, distribute, modify, or commercially use these materials except as permitted under applicable MHS licensing terms.
7. Emotional Intelligence Assessments
Certain services may include the use of the EQ-i 2.0® and EQ 360® emotional intelligence assessments, which are proprietary assessment tools published by Multi-Health Systems Inc. (MHS) and administered by certified practitioners.
These assessments are intended solely for leadership development, coaching, professional growth, and self-awareness. They are not psychological evaluations, mental health assessments, or diagnostic tools and should not be interpreted as medical, psychological, or clinical advice.
Assessment results are confidential and will generally be shared only with the individual participant unless otherwise agreed in writing or required by law. For organizational engagements, aggregate or anonymized reporting may be provided where appropriate and consistent with participant consent and the applicable service agreement.
Participants are responsible for completing assessments honestly and to the best of their ability. Beyond the Bench is not responsible for decisions made by individuals or organizations based solely on assessment results.
EQ-i 2.0® and EQ 360® are registered trademarks of Multi-Health Systems Inc. and are used by Beyond the Bench under applicable certification and licensing requirements.
8. Confidentiality
Beyond the Bench values the trust our clients place in us and is committed to maintaining the confidentiality of information shared during consulting, coaching, workshops, assessments, and organizational engagements.
Confidential information will not be disclosed except:
with the client's authorization;
as required by applicable law;
to protect legal rights; or
when necessary to prevent unlawful activity.
Clients likewise agree not to distribute or share proprietary training materials without written permission.
9. Website Use
You agree to use this website only for lawful purposes.
You may not:
Attempt unauthorized access to the website or its systems.
Introduce malicious software, viruses, or harmful code.
Interfere with the security or functionality of the website.
Copy, scrape, republish, or commercially exploit website content without permission.
We reserve the right to restrict or terminate access for users who violate these Terms.
10. Third-Party Links
This website may contain links to third-party websites for informational purposes.
Beyond the Bench is not responsible for the content, privacy practices, availability, or accuracy of any third-party websites and does not endorse their products or services.
11. Disclaimer of Warranties
The website, its content, and all consulting and training services are provided "as is" and "as available."
To the fullest extent permitted by law, Beyond the Bench disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law, Beyond the Bench shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of this website or our services.
Our total liability for any claim relating to our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Beyond the Bench, its owners, contractors, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, or unlawful conduct.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the state in which Beyond the Bench is organized, without regard to conflict of law principles.
Any legal action arising under these Terms shall be brought in the appropriate courts within that jurisdiction.
15. Changes to These Terms
Beyond the Bench may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website or our services after such changes constitutes acceptance of the revised Terms.
16. Contact Us
If you have any questions about these Terms & Conditions or our services, please contact Beyond the Bench using the contact information provided on this website.